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Help Centre

How does matching work? +

When you build a candidate profile or post a job, JobMatchX compares skills, experience, industry/role, and location against the other side of the market to produce a match score. The more complete your profile or job listing, the more accurate the score.

Is it free to apply as a candidate? +

Yes. Building a profile, getting matched, applying to jobs, and using the AI Career Coach are all free for candidates.

How do employers get billed? +

Posting jobs and reviewing your ranked shortlist is free. You only pay if you want to relist an expired job or boost a listing with a "Top" badge — see the Pricing page for details.

How do I reset my password? +

From the login page, select "Forgot your password?" and follow the emailed reset link.

How do I delete my account? +

From your account settings, open your profile page and use the delete-account option. This permanently removes your data.

Something isn't working — how do I report it? +

Use the Contact page and describe what you were doing and what you expected to happen. That is the fastest way to get a bug fixed.

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